User Data Deletion Policy
At Henkah Technologies, we prioritize the protection of user data. Under this policy, you have the right to request the deletion of your personal data from our systems.
1) Data Eligible for Deletion
- Basic information (name, email, phone number).
- Conversation content related to our services (via WhatsApp or other platforms).
- Usage data and preferences.
2) How to Request Deletion
You can submit a formal deletion request by emailing us at: 📧 [email protected]
Your request should include:
- Account information (name and registered phone number or email).
- Proof of identity, if required.
3) Response Timeframe
- We will respond to data deletion requests within 30 days of receipt.
- After deletion, we may retain limited information only as required to comply with legal obligations (such as financial or tax records).
4) Important Notes
- Deleting your data may result in loss of access to certain services or account termination.
- If there are legal obligations preventing full deletion, we will inform you of the data that cannot be deleted.